Customer Relationship Management

Customer Relationship Management

CRM is not just the application of technology, but is a strategy to learn more about customers’ needs and behaviors in order to develop stronger relationships with them.

As such it is more of a business philosophy than a technical solution to assist in dealing with customers effectively and efficiently.

Never the less, successful CRM relies on the use of technology. Relgo Offering Quick Service to Customers & Implementing a CRM into your company, it will improve productivity and efficiency. We made relationship strong with customers.

" We work on customer satisfaction! with right Information to right person at right time! "

Our Features

 Orders

Collect Orders online and offline through Web, Manual entry and Mobile or through procurement process. Automated process and dashboard enables scaling up sales pipeline.

 Billing

Automated, Just-in-time billing with online, offline payments, stage wise payments, Invoice and Payments eliminates cumbersome customer interaction during revenue recognition.

 Delivery

Generate automated delivery plan based on availability and production quantity. Confirm dispatch schedules and logistics, delivery confirmation, returns etc.

 Support

Post sale support management require preventive, breakdown maintenance, scheduling resources for support and providing support tickets for resolution tracking, replaced parts and costs.

 Project Analytics

Application provides Historical orders, order profitability, working capital projections, procurement cost, estimated order costs, capacity analysis etc. You will be able to manage cash flows very easily with the application.

 Integration

Application enables order integration with sales leads, accounts, inventory, procurement, production and support towards 360 degrees automation for the organization.